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EspoCRM
EspoCRM is a free, open-source web CRM licensed under AGPLv3 and available for self-hosting on any Linux/Windows server. It provides contact management, sales pipeline, email campaigns, support cases, and customer portal out of the box, with optional paid extensions for advanced reporting, sales quoting, and project management.
4/5(23 reviews)full-suiteFree (self-hosted); extensions from $260 one-time per instance
Our verdict
Last verified Jun 12, 2026
Clean modern interface, active development (v9.3.8, June 2026; 50,000+ deployments), free self-hosted core with good base features — score moderated by key capabilities (reporting, quoting) gated behind paid per-instance extensions and a small review base.
4.0/ 5
Editorial scoreRating
4/5
23 reviews
Users
0
Verified users
Starting at
Free (self-hosted); extensions from $260 one-time per instance
open-source (free self-hosted core); paid extensions per-instance one-time purchase
Category
full-suite
Market segment
Key Features
Contacts, Accounts, Leads, Opportunities pipeline
Email synchronisation, templates, bulk campaigns
Support cases with customer self-service portal
Knowledge base
Web-to-Lead forms
Entity Manager for custom fields and relationships without coding
Role and team-based access control
Advanced reporting (paid Advanced Pack extension)
Quotes, invoices, inventory (paid Sales Pack extension)
Project management with Gantt and Kanban (paid extension)
Pros & cons
Pros
- Modern, intuitive UI that is faster to adopt than legacy open-source CRMs
- Actively maintained: v9.3.8 released June 2026
- Free core covers contacts, pipeline, email campaigns, and support cases
- Highly customisable with Entity Manager without touching code
Cons
- Advanced reporting, BPM, quoting, and invoicing require paid extensions ($260–$395 per instance)
- Extension costs can add up for feature-complete deployments
- G2 review base is small (23 reviews)
Detailed Information
No information available for Inventory Tracking Methods.
Best For
Small-to-mid-size teams wanting a clean, modern open-source CRMPrivacy-first organizations hosting data on their own infrastructureDevelopers who need an extensible, AGPLv3 codebase
Not ideal for
Teams needing advanced reporting or quoting without paying for extensionsLarge enterprises requiring complex ERP-level workflows out of the box
Integrations
Outlook (paid extension)
Google Calendar/Contacts (paid extension)
Mailchimp (paid extension)
Zoom
Twilio / Asterisk / 3CX VoIP (paid extension)
Stripe (paid extension)
REST API (built-in)
ROI Calculator
Frequently Asked Questions
Quick Navigation
0 verified users
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Additional Information
- Category
- full-suite
- Price Range
- Free (self-hosted core); extensions from $260/instance
- Pricing Model
- open-source (free self-hosted core); paid extensions per-instance one-time purchase